Shipping Policy

Welcome to Nala Brown Naturals. We are committed to getting your order to you quickly and safely.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Shipping times may vary depending on your location and carrier delays, but most domestic orders arrive within 3–7 business days after shipment.

Order Tracking

Tracking information will be sent to the email provided at checkout once your order has been fulfilled.

Delays

While we strive for fast delivery, shipping delays caused by carriers, weather, holidays or high order volume may occasionally occur.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Nala Brown Naturals is not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Nala Brown Naturals is not responsible for lost or stolen packages. Please contact the carrier directly for assistance.

Questions

If you have any questions about your order, please contact us through our Contact page.

Thank you for supporting Nala Brown Naturals.